Shipping policy

Shipping Policy

Last updated: September 1, 2026

Thank you for shopping with Zavely.

We are committed to providing a smooth and reliable shopping experience. Please review the information below regarding shipping and delivery.

Shipping Destinations

Zavely ships orders to customers in the United States and other international destinations where shipping is available.

Shipping availability may vary depending on the destination and the product purchased.

Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

Delivery Time

Estimated delivery time is approximately 2–7 business days after the order has been shipped.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on:

- Destination country or region

- Shipping carrier

- Customs processing

- Weather conditions

- Holidays and peak shopping periods

- Unexpected transportation delays

International orders may take additional time due to customs clearance or local postal procedures.

Shipping Costs

Shipping costs, when applicable, will be displayed at checkout before the customer completes the purchase.

From time to time, Zavely may offer promotional free shipping or other shipping offers.

Tracking Information

When tracking is available for an order, customers may receive a shipping confirmation email containing tracking information.

Please allow some time for tracking information to become active after the order has been shipped.

Customs, Duties and Taxes

For international orders, customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are not controlled by Zavely and, when applicable, are the responsibility of the customer.

Delayed or Lost Orders

If your order has not arrived within the expected delivery period, please contact us at:

support@zavelyeua.com

We will do our best to assist you and investigate the shipment with the carrier when possible.

Zavely is not responsible for delays caused by circumstances outside our reasonable control, including customs delays, carrier disruptions, severe weather, or incorrect shipping information provided by the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the customer requests that the order be reshipped.

If you have any questions regarding shipping or your order, please contact us:

Email: support@zavelyeua.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM